Welcome to KAVU Sale Store! These Terms and Conditions govern your use of our website kavushop.com and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At KAVU, we design durable, adventure-ready gear for Active Explorers, Urban Commuters, and Value-Conscious Adventurers worldwide. Our commitment to reliability extends beyond our products to every aspect of your shopping experience.

1. Acceptance of Terms

By accessing, browsing, or purchasing from the KAVU Sale Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

2. User Obligations and Responsibilities

As a user of our site, you agree to:

  • Provide accurate, current, and complete information during account registration and checkout.
  • Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
  • Not attempt to gain unauthorized access to any part of the website, its systems, or other users’ accounts.
  • Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Ensure that any items you purchase are permitted for import into your country. International customers are responsible for any customs duties, taxes, or import restrictions.
  • Comply with our return policy requirements, including initiating returns within the specified 15-day window and ensuring items are in original, unused condition.

3. Products and Services Description

3.1 Product Range

We specialize in premium adventure and everyday gear, including but not limited to:

  • BAGS AND PACKS: Backpacks, Cross-Body Bags, Belt Bags, Totes, Rope Bag Collection.
  • APPAREL: Tops, MENSTops, Bottoms, MENSBottoms.
  • ACCESSORIES: HEADWEAR (Visors, etc.), Belts, Rope Sandals, Socks, Sunglasses, Wallets, Stickers.
  • SPECIALTY: Insulated gear for varied climates.

We strive to display product colors and details as accurately as possible, but slight variations may occur due to screen settings.

3.2 Availability and Sales Regions

We ship globally but cannot deliver to some Asian countries and remote regions due to logistical constraints. Product availability is subject to change. We reserve the right to limit sales quantities and refuse service at our discretion.

4. Order and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email. A contract is formed only when we send a shipping confirmation email with tracking details.

Order Processing: All orders are processed within 1-2 business days from our Cincinnati warehouse (411 Mayo Street, Cincinnati, US 45202).

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is deducted at the time of order authorization. You are responsible for providing valid payment details.

4.3 Shipping

We offer two shipping methods to balance speed and value:

Standard Shipping: Via DHL or FedEx. Cost: $12.95. Delivery: 10-15 business days after shipping. Recommended for Backpacks, BAGS AND PACKS, and time-sensitive gear.

Free Shipping: Via EMS for orders of $50 or more. Delivery: 15-25 business days after shipping. A budget-friendly option for larger orders of Tops, Bottoms, and ACCESSORIES.

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or unforeseen events.

5. Returns, Exchanges, and Refunds

We stand behind our gear. Our full policy is detailed on our homepage, summarized here:

  • Return Window: 15 days from the delivery date.
  • Condition: Items must be unused, in original packaging with all tags attached.
  • Process: Initiate by emailing [email protected] with “Return/Exchange Request” in the subject line.
  • Non-Returnable/Hygiene Items: HEADWEAR (if liner removed/worn), Socks, and Stickers are final sale unless unopened and in sealed original packaging.
  • Refunds: Issued to the original payment method within 5-10 business days after we receive and approve the return. Shipping costs are non-refundable unless the error was ours.
  • International Returns: Customers outside the US must contact us first and are responsible for return shipping costs and customs markings.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of KAVU Sale Store, its affiliates, or its content suppliers and is protected by international copyright and trademark laws.

The “KAVU” name, logo, and all related product and service names are trademarks of KAVU Sale Store. You may not use any meta tags or any other “hidden text” utilizing KAVU’s name or trademarks without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by law, KAVU Sale Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service.
  • Any conduct or content of any third party on the service.
  • Any content obtained from the service.
  • Unauthorized access, use, or alteration of your transmissions or content.
  • Delays or failures in the delivery of products due to events beyond our reasonable control (force majeure).

Our total liability for any claim arising under these terms shall not exceed the amount you paid for the product(s) giving rise to the claim.

Our products are designed for adventure and daily use, but users are responsible for using them appropriately for their intended purpose and within their limits.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms or your use of the site shall be subject to the exclusive jurisdiction of the state and federal courts located in Cincinnati, Ohio.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

Need Help? We’re Here for Your Adventure

Our team in Cincinnati is ready to assist you.

KAVU Sale Store
411 Mayo Street
Cincinnati, US 45202
Email: [email protected] (For returns, please include “Return/Exchange Request” in the subject line.)

© KAVU Sale Store. Premium adventure gear, minus the premium price. Serving Active Explorers, Urban Commuters, and Value-Conscious Adventurers globally.